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Contact us

If you have a query regarding an Amlin product or a claim, please use the left hand navigation to search for a contact specific to your enquiry. We encourage all enquiries directly to the relevant Underwriter or Claims Manager, and there are some other ways of contacting us below:

For information on how to make a complaint, please click here

For UK claims enquiries:

Please contact 01245 396396 or using the details stated within your policy documentation.

For Amlin Household and Property Policyholders who are unable to source their Policy details and require immediate support, please call our Emergency out of office number 0344 856 2131 where an Amlin representative will provide guidance and assistance.

If you are a UK broker and have a general enquiry:

David Morris, 07872401308 

Please note that we work only with registered insurance intermediaries that have an Amlin Agency, and not with members of the public directly.

If you are a broker and would like to discuss an Amlin agency, please contact David Morris. 

If you are a UK policy holder and have a general enquiry:

Please contact your broker

Main Amlin phone number:

+44 (0)20 7746 1000

For new business outside the UK:

Richard Ohlson:

General Enquiries:

Please contact

Media Enquries:

Please contact

Office Locations:

To view a list of our office locations please click here


We encourage all our employees, clients and suppliers to raise any concerns about any issues that might affect MS Amlin employees, clients and colleagues. To raise a concern you can use our secure, confidential and independent service on:

Telephone: 0800 915 1571

International telephone: +800 7233 2255


This service is operated by Safecall, who are independent to MS Amlin and are global providers of a Whistleblowing hotline.