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Employee Survey

In 2004 we engaged Ipsos MORI to carry out the first employee opinion survey, to help us identify how well we are achieving our vision of being ‘the place to work’. Over 74% of staff responded to the survey, the results of which were extremely positive.

We repeated the survey in 2006 to track progress and our continued development towards our vision. Amlin once again scored highly against Ipsos MORI’s benchmark for companies in the financial services sector. We also ranked among the top ten companies surveyed in many areas and have been invited to share best practice with other Ipsos MORI Top Ten scoring companies.

The 2009 survey, covering UK and Bermuda staff, recorded significant improvements in staff responses in all areas, both against the 2006 results and against the MORI norm groups. Overall satisfaction levels remain high within Amlin and exceed Ipsos MORI overall norms. There were material improvements in views on leadership and line management and we are delighted that Amlin had MORI top 10 level scores in the following areas:

• job satisfaction
• feeling valued and recognised
• understanding business and personal goals and objectives
• confidence in and clear vision from leadership
• line management
• feeling part of a team
• management and pace of change
• level, credibility and nature of communications